What qualifies as a correction
A correction is a factual update to information we published, such as a fee, country availability statement, platform feature, broken link, outdated provider name, or inaccurate description of a methodology.
How we review corrections
We ask for evidence, compare it against the existing page, check whether the change affects related pages, and update internal links or scoring when needed.
- Page URL and exact passage
- Source document or provider announcement
- Effective date of the change
- Your relationship to the provider or claim
Review timing
Urgent factual errors are prioritized and normally reviewed within two to five business days when the evidence is clear. Provider data changes that do not materially affect user risk are usually handled during the next review cycle or sooner when they change a ranking, comparison, or major recommendation.
Related-page updates
A correction may require more than one page change. Fee updates, country availability changes, Shariah methodology updates, product closures, or provider rebrands can affect review pages, ranking pages, comparison pages, Academy links, sitemap entries, and structured data.
What we may decline
We may decline promotional rewrites, unsupported claims, vague reputation complaints, or requests that would reduce transparency.